Ian Dewar | eTail Connect West

Ian Dewar

Director Anthropologie

Day Three - September 17th, 2025

9:10 AM ANTHROPOLOGIE DEEP DIVE: Blending Analytics and Creativity To Drive Next-Level Engagement

Anthropologie's approach to customer engagement embraces the philosophy of being data-inspired and creativity-led. By combining rich customer data with experiential testing, the brand crafts unique experiences that resonate deeply with its audience. 

Discover how this iconic brand uses customer insights to predict future product development and enhance marketing strategies, driving growth among both new and repeat customers.

  • Merging creativity and data to transform the customer journey into an immersive, loyalty-building experience
  • Leveraging experiential testing to refine product offerings and personalize marketing campaigns
  • Using customer insights to anticipate trends and stay ahead of evolving consumer preferences

Check out the incredible speaker line-up to see who will be joining Ian.

Download The Latest Agenda