Lindsey is a dynamic leader with 15 Years of expertise in optimizing assortments, sales planning, and merchandising. She is a highly versatile Director of Ecommerce offering expertise developing and implementing comprehensive strategies for digital growth, sku productivity and enhanced assortment, and comprehensive collection launches with a customer lens focus. Lindsey has a proven track-record of driving results with an authentic and transparent leadership style that generates trust, loyalty, and respect and produces results. She’s a creative thinker and problem solver with excellent communication and negotiation skills.
The post-purchase experience represents an untapped opportunity to build lasting relationships, drive loyalty, and enhance customer lifetime value. But how do you create a seamless, customer-first journey that keeps your brand top-of-mind without coming across as overly promotional?
In this session, we’ll explore how to transform transactional touchpoints into meaningful moments of connection by focusing on what truly benefits your customers.
Check out the incredible speaker line-up to see who will be joining Lindsey.
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