Chief Customer Officer at FASHIONPHILE, I lead customer strategy, omnichannel experience, digital commerce, and performance marketing with a focus on creating meaningful customer relationships that drive long-term growth, loyalty, and lifetime value.

My path to this role has been anything but traditional. Prior to becoming CCO, I spent much of my career leading Human Resources, Talent, and Organizational Development functions, serving as a trusted advisor to executives navigating growth, transformation, culture change, and operational complexity. That experience taught me that exceptional customer experiences are built by exceptional organizations with exceptional people. Whether the challenge is organizational effectiveness or customer growth, my focus remains the same: aligning people, processes, and technology around outcomes that matter.

In parallel with my corporate leadership career, I have spent many years coaching executives, founders, and emerging leaders as they navigate growth, change, and leadership transitions. Helping leaders unlock their potential and create clarity in complexity remains one of the most rewarding parts of my work.

I am passionate about building organizations that are both high-performing and deeply human. We succeed when employees thrive, customers feel valued, and businesses create sustainable growth.