Ryan Taylor

Integrating multiple channels is critical for retailers to stay competitive. Moreover, retailers must acquire online customers while at the same time driving traffic into their physical stores. 

Join us for an engaging discussion where omnichannel experts delve into a new paradigm for the store of the future. Explore ideas for:

• Leveraging CDPs as a conduit between channels for unified personalization
• Capturing in-store customer insights about the omnichannel experience to feed back to your eCommerce teams
• Harnessing technology to create a consistent narrative across different channels
• Connecting with local consumers for region-specific activities that are promoted online (i.e.: cooking classes, weekly run clubs)
• Measuring the effectiveness of your omnichannel efforts