Join one of these roundtables to network and engage with peers on a topic of your choice. Exchange ideas, explore innovative digital and omni-channel solutions, and discuss shared challenges in a candid, small group setting. Come prepared to collaborate, re-strategize, and overcome roadblocks to success.

1. How Shipping Costs Distort ROAS, CAC, Margin, Promotions and Customer Lifetime Value

Hosted by: Brittanie Villavicencio, Chief Revenue Officer – ShipSigma

2. How Top Retailers are Using AI at Scale to Drive Incremental Traffic and Revenue to Their Site
Hosted by: Lucas Tieleman – Co-founder - Optiversal

3. From Siloed to Systemic: How Leaders Can Align the Enterprise Around the Customer

Hosted by: Pablo Caceres - RVP Revenue, Americas - SAP Engagement Cloud

4. Performance AI Strategies that Drive ROI Immediately
Hosted by: Sean Simon - AI Growth Advisor - RapidCanvas.ai

AI use cases are multiplying faster than teams can realistically pursue them. Every initiative competes for time, budget, and attention. Some deliver meaningful business value. Others absorb resources without enough return.

Senior retail leaders share the AI initiatives they have put to the test and what happened next. Hear where AI is delivering measurable impact, where promising ideas have fallen short, and what those results are teaching leaders about where to invest next.

Make smarter AI investment decisions by:

• Prioritizing use cases based on value and realistic payoff 

• Measuring impact well enough to separate traction from noise 

• Recognizing when to scale, rework, or stop an initiative 

• Applying lessons from past investments to make better bets going forward