The initial excitement surrounding AI and its potential has evolved into a more thoughtful and strategic exploration of its business impact. Retailers are now assessing AI’s true value, not just as a buzzword but also to solve real problems.

In this discussion, learn practical use cases where retailers have successfully integrated AI into their business. Gain insights into lessons learned and key strategies, including: 

• Personalizing customer journeys: tailoring product recommendations, marketing messages and in-store experiences
• Leveraging AI to predict demand trends and optimize stock levels
• Enhancing customer support by deploying AI-driven chatbots and virtual assistants
• Transforming your operating models and upskilling your teams
• Leveraging AI for SEO optimization