Delighted by Qualtrics Join leading eCommerce companies like Allbirds, Thuma, Glossier, and Cotopaxi in using Delighted to collect omnichannel customer feedback across the entire retail journey. From initial purchase, to support interaction, to ongoing loyalty measurement, Delighted helps eCommerce companies of all sizes automate digital and in-store feedback collection, insights analysis, and closed-loop processes. Trigger surveys and sync feedback using pre-built integrations with leading eCommerce platforms, such as Shopify, WooCommerce, Klaviyo, Gorgias, Friendbuy, Square, Squarespace, Stripe, Gladly, ActiveCampaign, Zapier, and more. A self-serve platform, Delighted enables businesses to stand up holistic experience improvement programs in days instead of weeks – no engineering, design, or research expertise required.