Vanathy Lakshmi

eTail Connect West 2024

September 09 - 11, 2024

Loews Coronado Bay, CA

Vanathy Lakshmi

VP, Product Management & Experiences JCPenney

Day Three – September 11th, 2024

8:55 AM KEYNOTE PRESENTATION: Aligning Technology with People and Processes To Maximize Your ROI

When onboarding new technologies or shifting from legacy systems, retailers are sometimes unclear about the resources they’ll need to operationalize them. They’re often not prepared from a people, process and operations standpoint to really take advantage of the different technologies that are possible today.  In this session, learn what it takes to implement new digital solutions to get the most out of your investments. More specifically: 

  • Defining roles that are needed to operationalize technologies you’re putting in place 
  • Developing a roadmap for implementation and securing ongoing training processes 
  • Measuring success to ensure the technology investment is delivering the expected results

Check out the incredible speaker line-up to see who will be joining Vanathy.

Download The Latest Agenda